Htuitest offers FREE returns for store credit (no return shipping or handling fees) for all domestic purchases on all products with the exception of “sale” items that are final sale. Your return must be initiated within 30 days of your delivery date. All return packages must use our pre-paid return shipping label. Your original shipping charges will be excluded from any store credit that is issued. Unfortunately, we are unable to offer refunds at this time. All returns will be processed as store credit.
Return Requirements
- Return is initiated by the customer within 30 days of delivery date.
- The item(s) is received unworn, unaltered, and undamaged in their original packaging.
- The item(s) is mailed back within 14 days of return authorization
All returns require authorization. To start your return click HERE
All gift cards, mystery items, sample sale items, and sale items are final sale.
All bundle deals can be returned for store credit only. No exchanges can be made.
We are unable to process any returns purchased from any of our stockists.
EXCHANGES
Htuitest offers exchanges through our returns portal within 30 days of purchase. To start your exchange click HERE
INTERNATIONAL RETURNS
Htuitest offers international returns for store credit. Return shipping is not covered for international orders. Your return must be initiated within 30 days of your delivery date. Your original shipping charges will be excluded from any store credit that is issued. Unfortunately, we are unable to offer refunds at this time. All returns will be processed as store credit.
Htuitest does not offer direct exchanges. At this time we are unable to provide prepaid shipping labels for all international orders. Shipping and handling costs are non-refundable.